If your Samsung SCX-4300, SCX-4200, or Xerox Phaser 3117 is failing to pick up paper or pulling multiple sheets at once, the problem is likely worn-out rubber components. Below is a complete video and text guide on how to restore your printer using new replacement modules.
Related Guide: If you are experiencing specific jamming issues, check our previous diagnostic here: Samsung SCX-4300 Paper Jam & Multiple Feed Fix
Full Video Tutorial: Step-by-Step Repair
Watch the detailed disassembly and part replacement process here:
Symptoms of Worn Feed Components
- “No Paper” Error: The printer cycles but fails to grab the sheet.
- Multiple Page Feed: The printer pulls two or more pages simultaneously.
- Slipping Noise: You hear the motor turning, but the paper doesn’t move.
Required Modules & Tools
1. Replacement Modules
- Pickup Roller for Samsung SCX-4300: New rubber roller with the specific D-shape profile.
- Separation Pad Assembly: Complete friction pad unit including the spring housing.
2. Tools
- Phillips Screwdriver: For panel and chassis screws.
- Flat-head Screwdriver: For releasing plastic retaining clips.
- Cleaning Cloth: To remove old toner and paper dust.
As an Amazon Associate, I earn from qualifying purchases.
Instructions
Step 1: External Disassembly
Power off the printer. Remove the screws from the rear panel and gently pry away the side covers. This provides access to the internal paper feed assembly.
Step 2: Replacing the Pickup Roller
The pickup roller is secured by two plastic clips. Use a flat-head screwdriver to spread the clips slightly and pull the roller out. Click the new roller into place, ensuring it is seated firmly.
Pro Tip: Avoid touching the rubber surface of the new roller with bare hands to maintain maximum grip.
Step 3: Replacing the Separation Pad
The separation pad is located directly beneath the pickup roller. Remove the screws holding the old unit and install the new module. Make sure the spring is seated correctly to provide the right amount of tension for page separation.
Conclusion
Replacing these two modules is the most cost-effective way to extend the life of your Samsung SCX-4300. By using ready-made replacement parts, you restore factory-level reliability to your paper handling system.