How to Fix Kyocera Paper Jam: P2235dn, P2040dn Exit Sensor Repair

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One of the most frustrating issues with the Kyocera Ecosys P2235dn and P2040dn series is a persistent paper jam error at the exit area, even when no paper is visible. This is often caused by a displaced or detached exit sensor spring.

In this guide, I will show you how to access the sensor and fix the spring to get your printer back to work without calling a technician.

Affected Models

This hardware fix applies to the following Kyocera models:

  • Printers: Ecosys P2235dn, P2235dw, P2040dn, P2040dw.
  • MFPs: Ecosys M2135dn, M2635dn, M2040dn, M2540dn.

Step-by-Step Hardware Fix

  1. Open the Rear Cover: Access the back of the printer where the fuser and exit assembly are located.
  2. Locate the Exit Sensor: As shown in the video, the sensor is a small plastic lever located near the exit rollers.
  3. Check the Spring: Often, the tiny spring that returns the lever to its original position has popped out.
  4. The Repair: Carefully reattach the spring using a small pair of tweezers or a needle. Ensure the lever moves freely.
  5. Test: Close the covers and restart the printer to clear the error message.

Looking for a Reliable Upgrade?

If your Kyocera has reached the end of its life or you need a more modern solution, these are the best-rated office replacements currently available:

🇺🇸 For North America (USA & Canada)

🇪🇺 For Europe & Middle East

Common Troubleshooting Tips

If the paper jam persists after fixing the spring, check the fuser rollers for stuck scraps of paper or consider cleaning the pickup rollers with a damp cloth.

Need help with toner? Check our Kyocera Non-Genuine Toner Solution or the DK-170 Drum Cleaning Guide.

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