How to Fix Printer Error 0x0000011b: Shared Printer Issue (KB5005565)

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If you are trying to use a shared printer on your office network, you might encounter the frustrating Error 0x0000011b. Consequently, this problem often prevents users from connecting to printers after installing Windows updates like KB5005565. This error happens because Microsoft introduced new security measures for Print Spooler authentication.

In this guide, we will show you how to resolve this issue correctly. Furthermore, you can apply this fix through the Windows Registry without needing to uninstall important security updates.

The Step-by-Step Fix for 0x0000011b

  1. Open Registry Editor: First, press Win + R, type regedit, and hit Enter. You must perform this action on the computer where the printer is physically connected (the Print Server).
  2. Navigate to Print Settings: Subsequently, locate the following path: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print.
  3. Create a New Registry Value: Right-click in the right pane and create a new DWORD (32-bit) Value. You must name it exactly RpcAuthnLevelPrivacyEnabled.
  4. Set the Value: Additionally, set the value data to 0 as shown at [01:45]. This action disables the specific authentication check that causes the error.
  5. Restart Print Spooler: Finally, restart your computer or the Print Spooler service. As a result, your network computers should now connect to the shared printer without any further issues.

Recommended Tools for Network & System Stability

To prevent future Windows update issues and maintain a secure office environment, we recommend the following professional tools:

  • System Protection: Bitdefender Total Security — Provides advanced protection while you manage complex network and registry settings.
  • Network Reliability: TP-Link Archer Series Router — Ensures a stable connection for all shared network devices and printers.
  • External Storage: SAMSUNG External SSD — Perfect for creating full system backups before making registry changes.
  • Power Protection: APC UPS 1500VA — Protects your Print Server and network gear from power surges during updates.
  • Office Upgrade: Kyocera Ecosys Series — A reliable network printer that handles shared environments with ease.

Expert Tip

Always export a backup of your registry key before making any manual changes. Furthermore, if you manage multiple computers in a domain, you can deploy this registry fix via Group Policy (GPO) to resolve the 0x0000011b error across your entire organization simultaneously.

Facing other printer problems? Check our guides on Fixing Error 0x00000709 or Samsung ADF Paper Jam Solutions.

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